Frequently asked questions

Our cups and pots keep for nine months in a cool, dry cupboard. The best-before date is printed on the base of each one.

No. We cook every recipe from scratch and seal it while it is fresh, so it keeps without anything added.

Yes, more than half of our menu. Use the Diet filter on any category to see only vegan or vegetarian meals.

Every product page lists the ingredients with allergens in bold. If you have a question about one, write to us before you order.

Orders placed before 2 pm leave the same working day and arrive in one to three working days.

You receive a tracking link by email as soon as your parcel leaves us, and you can follow it from your account too.

Free on orders over $50, and a flat $5.90 below that.

Cards, Apple Pay and Google Pay, through a secure, certified payment provider. We never see your card number.

Send us a photo with your order number within seven days and we send a replacement or refund it, whichever you prefer.